Privacy Policy

1. Introduction

Cloud Ignition Transfers values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website www.cloudignitiontransfers.com or our services.

By using our website or booking our services, you agree to this Privacy Policy.

2. Data Controller

Cloud Ignition Transfers
R. Sarmento Beires 121, 2870-482 Montijo, Portugal
 +351 935 585 738
info@cloudignitiontransfers.com

3. Data We Collect

We may collect and process the following information:

  • Personal identification data: Name, email address, phone number, and billing details.

  • Booking details: Pickup and drop-off locations, date, time, flight details, and travel preferences.

  • Technical data: IP address, browser type, operating system, and browsing activity on our website.

  • Communication data: Messages or inquiries sent via our contact form or email.

4. How We Use Your Data

Your personal data is used for the following purposes:

  • To provide and manage transfer and tour bookings.

  • To communicate with you regarding your reservation or inquiry.

  • To improve our website and customer service.

  • To comply with legal and tax obligations.

  • To send promotional information only if you have given explicit consent.

5. Legal Basis for Processing

We process your data based on:

  • The necessity to perform a contract (e.g., providing a booked transfer).

  • Your consent (e.g., marketing communications).

  • Legal obligations (e.g., invoicing and tax compliance).

  • Legitimate interests (e.g., improving services).

6. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, including to comply with legal obligations or resolve disputes.

7. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

8. Sharing Your Data

We do not sell or rent personal data. We may share it only with:

  • Service providers (e.g., payment processors or booking platforms).

  • Authorities when required by law.
    All partners are bound by confidentiality and data protection agreements.

9. Your Rights

Under GDPR, you have the right to:

  • Access your data.

  • Correct inaccurate information.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.
    To exercise these rights, contact us at info@cloudignitiontransfers.com

10. Cookies

Our website may use cookies to enhance browsing experience and analyze traffic. You can manage or disable cookies in your browser settings.

11. Changes to This Policy

Cloud Ignition Transfers may update this Privacy Policy periodically. All updates will be published on this page with a revised “last updated” date.

Last updated: November 2025

 

12. Cancelation policy

Apply to All Vehicles

Less than 12 hours – 100% charged
Less than 48 hours – 50% charged
More than 48 hours – full refund.

All bookings are subject to availability confirmation

 

13. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact:
+351 935 585 738
 info@cloudignitiontransfers.com